How do I clear all personal data from my BlackBerry?
If you need to remove all personal data (e.g., messages, address book entries, notes) from your BlackBerry device, you should first create a backup of your data. For instructions, see With a BlackBerry, how do I back up and restore data? Then follow the appropriate instructions below:
Handheld method for software version 4.1 and newer
- From the Device Optionsmenu, selectSecurity Options.
 
- Click General Settings.
 
- Click the blackberry button, and then click Wipe Handheld.
 
- If you wish to erase all third party applications, click the check box.  
 
- Click Continue, and then typeblackberry.
 
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